Frequently Asked Questions (FAQ)

Frequently Asked Questions

1. Shipping & Delivery

How long does shipping take?
Standard US shipping takes approximately 5–10 business days from the date of order placement, including specialized quality production and dispatch.

Do you offer free shipping?
Yes! We offer Free Standard US Shipping on all orders over $75.

How do I track my package?
As soon as your package is dispatched, you will receive an automated shipping confirmation email containing your USPS / UPS / DHL tracking number.


2. Returns & Exchanges

What is your return policy?
We offer a 30-day return policy for unworn, unwashed items in original condition with tags attached.

How do I start a return?
Email our support team at rj@stacksfashions.com with your Order Number and item details to receive return authorization.

Where do I send returns?
Approved returns are sent to our dedicated returns facility:
Stacks Fashions Returns
217 Wrangler Drive, Coppell, TX 75019
(Please contact rj@stacksfashions.com before mailing your package.)


3. Sizing & Fit

How do Stacks Fashions items fit?
Our streetwear apparel features a relaxed, contemporary streetwear silhouette. Standard sizing fits true to size. If you prefer an exaggerated oversized look, we recommend ordering one size up. Check our detailed Sizing Guide table on any product page for exact chest and length measurements.


4. Customer Support

How do I get in touch with customer care?
Email us directly at rj@stacksfashions.com or call (480) 862-3744. We respond to all inquiries within 24–48 business hours (Mon–Fri, 9am–5pm MST).